Peace of mind for your customers.
Deeper engagement, reduced fraud, increased revenue for you.
A Personal Assistant for Financial Safety
Financial Safety is the foundation of Financial Wellness…and it’s under increasing attack.
Consumers are worried. Banks struggle to stem the tide – and costs – of fraud and scams. Regulators increase banks’ liability – even when customer behavior is the root of the problem.
It’s no surprise that safety services are emerging as customers’ #1 desired service from their bank. But, current efforts to engage consumers are failing miserably – less than 1% of bank customers visit the “Security Center”, engage with an education email, or attend a security webinar.
How can FIs change this? Learn from how Neobanks have revolutionized banking…engage in the moment, simplify, personalize, gamify, reward. Covered’s Personal Assistant for Financial Safety incorporates these lessons – and can increase your engagement with your customers on Financial Safety by 1,000% or more!
Deliver Financial Safety
Consumers can’t achieve Financial Health if they’re worried that criminals will steal their money. They look to their FIs for help - but periodic security emails and a web security center don’t cut it. Make improving financial safety fast, easy, and rewarding - with Covered.
Drive digital engagement
Engage customers in the context of what they’re doing online – and not just on your website or in your app, but across their online lives. Covered helps you expand your digital relationship and reinforce your brand.
Improve customer acquisition
Bundling Financial Safety with account openings increases customer acquisition by 10% or more. Help your customers get Peace of Mind by addressing their #1 concern: protecting themselves and their family from scams, identity theft, and fraud.
Reduce customer-driven fraud
Warn customers about potential scams, automate security, and guide customers to make it super simple to improve security posture to avoid fraud and scams.
Increase brand loyalty
Reduce fraud and you’ll reduce account churn – 54% of consumers switch FIs after they suffer identity theft. Build additional loyalty by leveraging Covered’s analytics to better understand and serve your customers.
