Analytics that help you measure & target behavior
Personalize. Incent. Measure.
Analytics to help manage human risk
Criminals know that customers are the weak link, and are targeting them with increasingly sophisticated scams. Despite their concern, consumers aren’t engaged with your Security Center and security emails.
You need to take a different approach.
Covered applies the behavior science of habit formation to motivate and empower users to improve their security habits. And it provides you with the analytics to target and measure behavior change.
Measure Behavior & Risk
Covered measures self-reported and observed behavior, to show you where your risk is. Drill down in the analytics to see where the soft spots are in your customer base.
Benchmark Inside & Out
See how your customer segments compare to each other, or to other banks’ Covered users. Use the data to prioritize your education, targeting, and security efforts.
Track Engagement & Behavior Change
Understand how effectively your customers are being engaged, what actions they are taking, and what that means for your fraud risk.
Set up and Evaluate Incentives
Motivate your customers with Covered Rewards or set up your own rewards to motivate your customers to take the actions you want them to take. And then see how effective those rewards are in driving engagement and action.
