A Personal Assistant that delivers peace of mind
Engage. Empower. Reward. Repeat.
Proactively engage your customers to improve Financial Safety
People sacrifice security for convenience. They make what security experts view as poor decisions that lead to identity theft and fraud. Why?
Because they find security confusing and time consuming – and don’t see how it benefits them. Criminals know this and attack them to get at their financial accounts, steal their identity for health insurance fraud, convince them to send money, and more. It's no wonder that credential stuffing, phishing, scams, and other user-focused attacks are growing at over 100% annually.
Covered is a revolutionary personal assistant that uses the power of behavior science to motivate and help people to adopt stronger security habits – increasing customer enagement by 10x+ and reducing the likelihood they'll be victimized by over 50%.
Observation-driven prompting
Nudging your customers in the context of their activity on the web increases engagement by 200-800% compared to traditional Security Center/email engagement.
Gamification
Users receive Covered Kudos whenever they take new actions to improve security. And Covered rates their behavior, showing them how they compare with others and what to do to improve their score.
Personalized Guidance
People are engaged on the issues that are most important for them – to avoid becoming a victim of fraud or scams.
Rewards
Target specific behavior by providing rewards to customers who adopt key new habits. Rewards can increase engagement to over 50%!
Education/Action Journeys
Covered provides easy-to-understand education about how to avoid fraud – and simple journeys to take preventative action.
Simplified & Guided Action
Covered automates key actions and helps banks deliver guided tours for their customers to speed and smooth account configuration for safety.
